WIOA - Water Industry Operator Certification Schemes

Best Practice Guidelines


The National Certification Framework for operators within Drinking Water Treatment Systems (Water Industry Skills Taskforce - interim Framework owner) requires operators of potable water treatment facilities to have the requisite skills to undertake their important work. 

More information on the Australian Scheme

Best Practice Guidelines


The Victorian Framework for Water Treatment Operator Competencies - Best Practice Guidelines (Victorian Department of Health) define the minimum training, qualification and competency standards that operators must attain and maintain in order to operate drinking water treatment facilities in Victoria. 

The Guidelines require operators to be “Certified” and WIOA operates the only Department of Health endorsed Certification Scheme. 

More information on the Victorian Scheme

Benefits of Certification

Certified individuals – are skilled and committed water industry operations practitioner. Their status as a Certified Water Treatment Operator demonstrates their commitment to excellence by participating in a process to assess and update their knowledge. They can be confident that they are doing the job to meet best practice and this can bring advancement and recognition. All certified personnel will be listed on WIOA’s national database.

Certified Water Treatment Operators will also benefit:

Employers - knowing that staff members who are Certified have the skills for the occupation and are committed to excellence in their role.

Career pathway – job seekers and young people will recognise and benefit from the enhanced career pathways in the water industry resulting from the industry based certification system which specifies training, knowledge, skills and experience.

Private Industry Employers - by insisting on using certified personnel they are practising sound risk management.

The water industry – operationally can become more professional as a result of gaining, recognising and documenting the skills necessary for each occupation. As more and more operators become certified, the level of professionalism in the water industry will continue to improve.

The environment - will be better off as well-informed operational practices can prevent inappropriate off site discharges, conserve water and avoid damage to aquifers and waterways.

Consumers - will know that when their systems are operated by a Certified specialist, those people will have the skills and experience necessary to operate or manage a system efficiently, effectively and with minimal impact on public health.

Last updated on 05-May-2016


Best Practice Guidelines




The Water Industry Operators Association of Australia (WIOA) is a not for profit association of members who work in the water industry.

Call us on

03 5821 6744


Contact Us

24 New Dookie Road
Shepparton 3630
Phone: +61 3 5821 6744
Fax: +61 3 5821 6033
Email: info@wioa.org.au



WIOA - Water Industry Operators Association of Australia